These “Privacy Highlights” provide an overview of some core components of our data handling practices.

Information We Collect

We generally collect the following information:

  • Information we receive when you use our Services.​ We collect Web-Behavior Information via cookies and other similar tracking technologies when you use and access our Services (our website, mobile apps, products, software and other services). See our Cookie Policy​ for more information.
  • Information you share with us.​ We collect and process your information when you place an order, create an account, register your MenaDNA kit, complete research surveys, post on our Forums or use other messaging features, and contact Customer Care. This information can generally be categorized as Registration Information, Self-Reported Information, and/or User Content as defined in our full Privacy Statement.
  • Information from our DNA testing services.​ With your consent, we extract your DNA from your saliva sample and analyze it to produce your Genetic Information (the As, Ts, Cs, and Gs at particular locations in your genome) in order to provide you with MenaDNA reports.

How We Use Information

We generally process Personal Information for the following reasons:

  • To provide our Services.​ We process Personal Information in order to provide our Service, which includes processing payments, shipping kits to customers, creating customer accounts and authenticating logins, analyzing saliva samples and DNA, and delivering results.
  • To analyze and improve our Services.​ We constantly work to improve and provide new reports, tools, and Services. For example, we are constantly working to improve our ability to maximize the granularity of our results. We may also need to fix bugs or issues, analyze the use of our website to improve the customer experience, or assess our marketing campaigns.
  • For MenaDNA Research, with your consent.​ If you choose to consent to participate in MenaDNA Research, MenaDNA researchers can include your de-identified Genetic Information and Self-Reported Information in a large pool of customer data for analyses aimed at making scientific discoveries.

Control: Your Choices

You have the ability to make decisions about how your data is shared and used. You choose:

  • To store or discard your saliva sample​ after it has been analyzed.
  • Which health report(s)​ you view and/or opt-in to view.
  • When and with whom ​you share your information​, including friends, family members, health care professionals, or others outside our Services, including through third party services that accept MenaDNA data.
  • To give or decline consent for MenaDNA Research. By agreeing to the Research Consent Document, Individual Data Sharing Consent Document, or participating in a MenaDNA Research Community you can consent to the use of your de-identified data for scientific research purposes.
  • To delete your MenaDNA account and data, at any time.

Access To Your Information

Your Personal Information may be shared in the following ways:

  • With our service providers​, as necessary for them to provide their services to us.
  • MenaDNA will not sell, lease, or rent your individual-level information to a third party for research purposes without your explicit consent.
  • We will not​ share your data with any ​public databases​.
  • We will not​ provide any person’s data (genetic or non-genetic) to an ​insurance company​ or ​employer​.
  • We will not​ provide information to ​law enforcement​ or ​regulatory authorities​ unless required by law to comply with a valid court order, subpoena, or search warrant for genetic or Personal Information. 

How We Secure Information

MenaDNA implements measures and systems to ensure confidentiality, integrity, and availability of MenaDNA data. Our team regularly reviews and improves our security practices to help ensure the integrity of our systems and your information. These practices include, but are not limited to, the following areas:

  • Encryption.​ MenaDNA uses industry standard security measures to encrypt Sensitive Information both when it is stored and when it is being transmitted.
  • Limited access to essential personnel.​ We limit access of information to authorized personnel, based on job function and role. MenaDNA access controls include multi-factor authentication, single sign-on, and a strict least-privileged authorization policy.

Risks and Considerations

There may be some consequences of using our Services that you haven’t considered.

  • You may discover things about yourself that may be upsetting or cause anxiety and that you may not have the ability to control or change.
  • In the event of a data breach it is possible that your data could be associated with your identity, which could be used against your interests.